About

Hey there! I’m Tommy, a passionate designer at the intersection of design, business, and technology. Over the past 18 years, I’ve tackled challenges in various industries like information technology, healthcare, travel, hospitality, and consumer products. My mission? Using design to improve lives and drive business impact.

From solving complex workflow management issues to creating delightful experiences and intuitive interfaces, I thrive on understanding the underlying needs and desires of both organizations and their audiences. By focusing on alignment, influencing strategies, and driving efficiencies, I help organizations live their mission and exceed user expectations.

I firmly believe in a human-centered approach to innovation, making decisions that reduce risks and drive sustainable growth. Adapting to the fast-changing landscape of modern business is my forte, and I’m currently seeking my next exciting project.

If you’re looking for someone who can connect with your story, understand your audience, and help your business thrive, let’s chat! I’d love to get to know you and your vision.

Stop putting lipstick on a pig - The future is Experienced Lead and Human-Centered

Tommy Pagan is the best User Experience(#UX) leader I have ever worked with in my 27 years as a software developer. His new book, Lipstick on A Pig, is his UX manifesto that needs to be read by every technology manager, CTO, and Product Owner (PO) on the planet.
https://a.co/d/bBKtxIo
Scott Turman – Technologist, Entrepreneur, Author

The act of design “devises courses of action aimed at changing existing situations into preferred ones.”
Herbert Simon